Outglow legal

Copyright (DMCA) Policy

Effective May 26, 2026. Legal version 2026-05-26-dmca-1.

1. Designated agent

Outglow has designated the following agent to receive notifications of claimed infringement under 17 U.S.C. § 512(c)(2):

• Designated Agent: DMCA Agent, Umbra Global LLC
• Mailing address: Umbra Global LLC, 30 N Gould St 127962, Sheridan, WY 82801, USA, Attention: DMCA Agent
• Email: dmca@outglow.live
• Telephone: available on request via the email above

Outglow is also registered with the U.S. Copyright Office's Designated Agent Directory. The current registration is the controlling record if it differs from this page.

2. Submitting a notice of claimed infringement

To submit a DMCA notice, send a written communication to the Designated Agent above that includes all of the following elements required by 17 U.S.C. § 512(c)(3):

1. A physical or electronic signature of the owner of the exclusive right that is allegedly infringed, or of a person authorized to act on the owner's behalf.
2. Identification of the copyrighted work claimed to have been infringed (or, if multiple works at a single online site are covered by a single notice, a representative list of those works).
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, with information reasonably sufficient to permit us to locate the material — for example, the post URL, username, and a short description of which element is infringing.
4. Information reasonably sufficient to permit us to contact you — name, address, telephone number, and an email address.
5. A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Notices missing any of the six elements may be ineffective under the DMCA and may be rejected without action. Knowingly material misrepresentations in a DMCA notice can expose the submitter to liability under 17 U.S.C. § 512(f).

3. What happens after we receive a valid notice

1. We acknowledge receipt of the notice and assign it an internal reference id.
2. If the notice is complete and appears to be in good faith, we remove or disable access to the identified material expeditiously.
3. We notify the user who posted the material that their content has been removed under the DMCA, along with a copy of the notice (with the notifier's contact details and signature redacted where appropriate), and inform them of their right to file a counter-notice.
4. We log the removal in our internal moderation audit trail.

4. Submitting a counter-notice

If your content was removed and you believe the removal was a mistake or that the material was misidentified, you may submit a counter-notice. Send the counter-notice to the Designated Agent above. To be effective under 17 U.S.C. § 512(g), your counter-notice must include all of the following:

1. Your physical or electronic signature.
2. Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access disabled.
3. A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or, if your address is outside of the United States, for any judicial district in which Outglow may be found, and that you will accept service of process from the person who provided the original notification or an agent of that person.

On receiving a valid counter-notice, we forward it to the original notifier and tell them we will restore the removed material in 10–14 business days unless we receive notice that the original notifier has filed an action seeking a court order. Knowingly material misrepresentations in a counter-notice can expose the submitter to liability under 17 U.S.C. § 512(f).

5. Repeat-infringer policy

Outglow has a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers, as required by 17 U.S.C. § 512(i)(1)(A). For these purposes, a repeat infringer is a user who has been the subject of multiple uncontested or unsuccessfully counter-noticed DMCA takedowns within a rolling 12-month window. Outglow may also terminate the account of a user who is the subject of a single egregious or willful infringement.

Termination decisions are made by the trust & safety team and are logged in our internal moderation audit trail.

6. Trademark, publicity, and other rights complaints

Allegations of trademark infringement, publicity-rights violations, and other non-copyright rights complaints should also be sent to support@outglow.live. Include enough information for us to identify the content, understand the rights at issue, contact you, and evaluate the request. These complaints are evaluated outside the DMCA framework, but we apply similar diligence.

7. Reservation of rights and good faith

Nothing in this policy waives our right to evaluate DMCA notices on their merits, including by considering fair use, license, or other defenses recognized by U.S. law. We are not the arbiter of copyright ownership; we respond to notices that meet the DMCA's statutory requirements while providing the user a meaningful counter-notice opportunity.

Submitters acknowledge that DMCA notices and counter-notices are legal documents and may be made part of public records, including by being shared with the targeted user, with the U.S. Copyright Office, or with third-party clearinghouses such as Lumen.

8. Change log

• 2026-05-26-dmca-1 — First published version.